Frequently asked questions

No. You can order and request a quote without an account — we only ask for what delivery requires. An account simply makes it easier to find your orders and addresses again.

MTN Mobile Money and Orange Money, as well as cash on delivery. Mobile Money payment happens straight from your phone, with no card number to enter.

No. You can register your order and choose to pay later — on delivery, or through a payment link our team sends you.

With your order number, from the « Track my order » page. It appears on your confirmation e-mail. No account required.

Seven to fifteen working days depending on the product and the chosen finish. Made-to-measure pieces can take up to four weeks — the exact lead time is confirmed on your quote.

Yes in Douala and Yaoundé, on orders from 500,000 FCFA. Below that, or elsewhere in Cameroon, the fee is calculated at checkout.

Yes. The « Premium delivery » option includes full assembly and installation in the room of your choice.

Yes — it is our core business. Describe your project through the quote form and an adviser will reply within 48 hours with a costed proposal.

Dust regularly with a soft, slightly damp cloth. Avoid harsh products and keep the wood away from direct heat sources and prolonged sunlight.

From Cameroonian supply chains. We mainly work iroko, sapele and ayous, shaped in our own workshop.

You have 14 days after receipt to report a defect or request an exchange. Returns for change of mind are accepted under conditions — see our terms and conditions.

Report it on receipt, with photos, by WhatsApp or e-mail. We arrange collection and replacement at our expense.